Customer Service
We're here to help — every step of the way.
At One60 Cafe, your experience matters to us. Whether you have a question about our café, want to provide feedback, or are planning a special event, our dedicated Customer Service Manager is here to assist you.
From day-to-day queries about our store to exciting catering opportunities for your next gathering, we’re ready to make it easy and personal
Your One60 Concierge
Meet Leila
At One60 Café, we believe in making every experience personal — and that starts with Leila (Vida), our dedicated Customer Service Manager. Whether you're a loyal regular or visiting for the first time, Vida is here to help you get the most out of every visit.
From quick questions about your order to detailed event catering needs, Leila is your go-to for:
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General enquiries and store feedback
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Menu or service questions
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Special event or catering planning
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Support with anything that’s not quite right
Leila's goal is simple — to make sure you feel heard, supported, and excited to come back. No bots, no scripts — just a real person, ready to help.
Get In Touch
Use the below form or email us at customer.service@one60cafe.com.au
whether it’s for:
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Store questions and feedback
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Menu or service inquiries
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Catering services and event planning
Our Customer Service Manager will get back to you as quickly as possible to ensure you receive the best support and solutions.
Visit Us
160 Murray Street Mall, Perth WA 6000
Email Us
Call Us
(08) 9218 9088
Connect with Us
